Does anyone have any experience with the online Penn State Publication Store? I wanted to buy a few items and after being bounced the phones at the PSU Ath office I was told to use the online Penn State Publication Store.
So I placed an order the first week of Jan and my card was charged When I received the shipment, one item was missing and B/O was handwritten on the packing slip. Being a naive ass, I assumed that it meant it was back ordered and that I would receive it shortly.
Needless to say, it has yet to arrive.
After filling out their online customer service form twice with no response, and nothing in the spam filters I submitted a third today. I also stumbled across their online package tracking option and discovered that their status says that all items were shipped in one shipment.
Should I just write it off as money lost or should I try and plumb the depths of the BJC for answers?