Just a FYI, if you felt the quality of the stream was unsatisfactory.
I got a e-mail invoice or ICT (Internet Consulting Technologies). I did a response merely stateing that I thought the feed on the game was a poor product and unsatisfactory. Much to my surprise and within a few minutes I recieved an e-mail back that said they are dependent on the originating school, will provide the feedback to them and issue me a credit.
I didn’t expect that and sent back a message thanking them for their attention to customer service/satisfaction.